Positive: Professionalism
My wife and I hired Jerome Johnson, of Edge Home Finance, for a VA Loan refinance in December 2020. In April 2020 I purchased a home at a time of tremendous market and interest rate volatility due to the COVID pandemic. Due to wild interest rate fluctuations I decided to lock in a rate which subsequently lowered another 2%. Six months after closing on the original loan, I contacted Jerome to see what my options were to refi at a much lower rate. With his superior knowledge of market dynamics Jerome immediately engaged and sent me a loan estimate which lowered my payments almost $1,000 a month! From the time I accepted the estimate until closing was an amazingly expeditious 31 days, despite this time crossing over Christmas. Through the entire process Jerome remained a pivotal instrument in creating a smooth process to closing our VA refi. Jerome is professional, dedicated, caring, honest, and determined. He is among the finest mortgage brokers with whom I have worked, and I offer the highest recommendation for him to anyone in the market to sell, purchase, or refinance a home.